Appointments and billing
I can be contacted throughout the day. In the event that I am already at a client’s visit, you can send me either an SMS or e-mail and I will contact you back at the earliest convenience.
I am recognised by the Swiss EMR association. This means that part of my treatment costs could be reimbursed to you by your health insurer, especially if you already pay for the complementary insurance. For more information please contact your health insurer advisor directly.
General Terms and Conditions:
- Check with your medical insurance if massage costs are included on your specific health cover (complementary insurance).
- Massage costs are published on my web page dermasseurzuhause.ch. The final cost may vary based on the time and materials used during the session (Kinesio tape, cryotherapy, ventosa/cupping therapy, etc…). The minimum treatment duration is 60 minutes and the full time will be charged including diagnosis and, for mobile service, the room set-up.
- Cancellation or rescheduling of appointments must be made no later than 24 hours in advance or the full treatment cost will apply. Please understand that the time I reserve for you cannot be taken by anybody else and I plan my day, materials and other client’s treatments around your appointment. Let’s be respectful of each other’s time and if you cannot cancel within 24h please assume the full cost of the session.
- For mobile services, please provide a nearby parking space. Additional parking fees will be added to your bill.
- Payment of the treatments must be made straight after the session and will be made by cash, TWINT or debit/credit card (additional fee may apply, see following point). In exceptional cases a payment in advance may be required.
- Card payments carry a surcharge of 1.5% for Maestro debit and 2.5% for credit cards. I do not accept “die Post” card payments.
- I will send you the invoice by e-mail or post after the appointment.
- If you come to my massage salon, please be on time. Me and the following clients would appreciate it.
Der Masseur zu Hause
079 864 93 38
Bettlistrasse 35 3. Stock, 8600 Dübendorf